Let buyers cancel or switch dates, on your terms
Set your own policy for every event: how long before the event buyers can cancel, when it is free, and what fee applies. Buyers ask online, you approve, and the refund is handled for you.
Admit one
Sunset Sessions
Fri 20 Mar · 7:30 PM
The Terrace, Dubai
Admit one
Sunset Sessions
Fri 20 Mar · 7:30 PM
The Terrace, Dubai
What you get
Your cancellation window
Choose the cut-off, the free-cancellation period and a flat or percentage fee.
Approve every request
Cancellations arrive in your Requests list and are refunded only when you approve, protected by your PIN.
Date changes
Let buyers switch to another date on recurring events, with a limit on moves and an optional fee.
Works for guests too
Buyers do not need an account, just their order email.
How it works
- 1
Turn on the policy for the event
- 2
Buyer requests a cancellation or date change
- 3
You approve and the refund is processed
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